Customer Service Best Practices Webinar


Date: 16-Jul-2019
Available 0%

Time: 12--1 p.m.
Cost: no cost (registration required)
A link to the webinar will be sent after you register.


In today's hypercompetitive marketplace where information, products and services are only a click away, how do you set your business apart? Outstanding customer service is a powerful way to acquire and keep customers for life, but customer service is about more than the customer always being right. It's about treating customers like you'd treat members of your family. In this session, you will discover how to make outstanding customer service a way to set you apart from your competition and a driver of sales growth. A question and answer session will follow.

Presented by SBDC Consultant Jacob Jones
Jacob Jones

Jacob Jones is a business consultant at Gannon University Small Business Development Center. He has over 5 years of experience in sales and management. Jacob is a 2017  graduate of Gannon University with a Bachelor of Arts in political science degree and is currently enrolled in the University’s Masters in Public Administration program.
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